Shipping policy

Shipping Policy

Thank you for shopping with Veil. We are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Estimated delivery times may vary depending on your location:

  • Domestic Shipping: 3–7 business days

  • International Shipping: 7–21 business days

Please note that delivery times are estimates and may be affected by carrier delays, customs processing, or high order volumes.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package.

Delays & Lost Packages

Veil is not responsible for delays caused by shipping carriers, customs, weather conditions, or incorrect shipping information provided by the customer.

If your package is lost or significantly delayed, please contact us and we will do our best to assist you.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Contact Us

If you have any questions about your shipment, feel free to contact us anytime.

Email: veilatenel@gmail.com